AnyDesk Download for MacBook Air: A Step-by-Step Guide

AnyDesk is a popular remote access software that allows you to connect to your customers' devices, regardless of their operating system. In this article, we will guide you through the process of downloading and installing AnyDesk on your MacBook Air.

Setting AnyDesk as the Default Remote Access

To set AnyDesk as the default remote access, follow these steps:

1. Click on 'Remote access' from the side menu.

2. Select 'Attended' as the remote access type.

3. Note that the remote access type for servers is set to 'Unattended' and cannot be changed.

Initiating a Remote Connection with AnyDesk

Once you have set AnyDesk as your default remote access, you can initiate a remote connection with your customers' devices. AnyDesk allows you to connect to both Windows and Mac devices from your MacBook Air or Windows device.

Installing AnyDesk on Newer Mac Devices

If you are connecting to newer Mac devices that use the M1 processor, you will need to instruct your customers to manually install AnyDesk from the popup window that appears after initiating a connection. This is a temporary workaround and installation will become a completely automatic process in upcoming Atera versions.

Downloading AnyDesk

To download AnyDesk on your MacBook Air, follow these steps:

1. From the device's Connect dropdown menu, select 'AnyDesk'.

2. Locate the specific device from the Devices (or Customer > Devices) page.

3. If this is your first time connecting via AnyDesk, you will be prompted to download Atera's custom version of AnyDesk.

Important Notes

* You must install Atera's custom AnyDesk version on your device to enable remote access.

* Installation is one-time only, per technician device.

* Make sure to install the correct version of AnyDesk for your operating system (Mac OS or Windows).

By following these steps, you can successfully download and install AnyDesk on your MacBook Air and start connecting with your customers' devices.

Anydesk download for macbook air